Urgent appointments
Each day we offer urgent appointments for conditions that will not wait until the next routine appointment.
These appointments will not necessarily be with the doctor of your choice or a doctor of the gender of your choice.
Please be aware reception staff will be required to obtain a reason for any appointment to ensure the most appropriate service is accessed.
Please call the practice on 0161 740 9864 or attend in person to discuss an urgent appointment.
There are additional appointments available with New Collegiate Medical Practice and Crumpsall Medical Practice as part of an extended access service. For further details on the available services/locations and how to book please speak to Reception staff.
Routine appointments
On the day appointments are available from 8am.
Please note that the telephones are very busy between 8am and 9am each morning.
When do clinicians work?
General Practitioners (GPs)
| Dr Ravinder Kumar – Urdu Speaker | Monday, Tuesday, Wednesday, Thursday |
| Dr Mandy Caplan | Tuesdays |
| Dr Rugia Omer | Monday, Wednesday and Thursday |
Practice Nurse and Advanced Nurse Practitioner
| Mara Agnes-Mkandawire | Monday, Tuesday, Wednesday, Friday |
| Syed Ali – Urdu Speaker | Thursday |
| Patricia Mcleggon-Watkinson | Monday and Tuesday |
Online Consultations
Click here to complete the Online Consultation form. You DO NOT need to log in, simply complete the form, add your contact details to the form at the end and click SUBMIT. Online Consult functionality can only be used between Monday 8.00am and Friday 5.00pm.
Enhanced Access
The practice is pleased to offer access to GP, nurse and HCA appointments during the evenings and at weekends.
To book appointments ask the receptionist who will arrange an appointment at a time and location that suits you best. This may not be at your usual practice. The Clinician who sees you will have access to your medical record and can issue prescriptions if required.
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
We have a high number of appointments that are not cancelled by the patients which costs the NHS a lot of money. Please can you inform the practice as soon as possible if you are unable to attend your appointment.
To cancel your appointment:
- phone us on 0161 740 9864, Monday to Friday from 8am to 6.30pm
- use your NHS account (through the NHS website or NHS App)
- using Accurx
- reply CANCEL to your appointment reminder text message
If you need help when we are closed
Call 999 in the event of a medical emergency.
This is when someone is seriously ill or injured and their life is at risk.
For non-urgent medical help and guidance, you can contact NHS 111 online or call 111 from a phone.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Enhanced Access Service is available for Evening and Weekend appointments. These are available at New Collegiate Medical Centre and Crumpsall Medical Practice. For further details on the available services/locations and how to book please speak to Reception staff.
If you need help with your appointment
- Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond.
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- if you need an interpreter
- if you have any other access or communication needs
Home visits
If you wish to request a home visit, please call us as early as possible preferably BEFORE 11am on the day on 0161 740 9864. Home visits may be requested either in person or by telephone. The triage Clinician will assess the clinical need for the visit, and we will let you know the outcome. Visits should only be requested for patients who are too ill to travel to the surgery.
Lady GP
Female GP is available every Wednesday.